Articles on: Triage (for Admin Staff)

Working with care homes

Care home patients can have their requests filtered through Anima in the following way:

Register the care home as a patient with a fake NHS number (e.g. 1111111111)
Ask the care home to add each resident as a dependent. This will allow them to submit and manage requests on behalf of all residents.
Since the care home has a fake NHS number, you will need to manually verify them in the patient management tab after they create their account. You can also create the account for them under the 'create request' option in the dashboard by searching for the fake NHS number they will use and then clicking 'create account'.

Updated on: 20/10/2024

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