• How to solve the error: "Unable to find folder"

  First go to Settings (bottom left hand corner) -User Settings -Personal Details. Then click 'Test default folder access'. If a little success message doesn't appear, you can try creating a new folder on your desktop/documents called 'Anima-temp' (you don't need to store anything in this folder). Then click 'Select my own folder' and then select your 'Anima-temp' folder. Then tFew readers

• How to solve the error: "The profile you are trying to access is inactive. Please ask your practice administrator to activate it"

  If you get this error, you’ll have to ask your Anima administrator (usually the person that setup Anima at the practice) to go to their Anima Dashboard, Settings → Organisation Settings → Availability and Assignment → Activate your profile. They can activate it by finding your name in the list, and clicking on the icon on the right hand side. (https://storage.crisp.chat/users/helpdesk/website/3263f14a15Few readers

• How to solve the error: "SystmOne Not Currently Open"

  The first time you run Anima, SystmOne may ask you to approve the connection - if you accidently clicked no to this, it may cause the error "SystmOne Not Currently Open" even if SystmOne is open. To solve this issue, follow the steps below by removing Anima from the block list within SystmOne. Removing Anima from the blocked listFew readers