Document Processing Settings
How to add additional letter type options: SystmOne (TPP)
Here's a step-by-step guide for SystmOne practices to add additional letter type options to resolve errors when saving documents to record. If you have further questions or problems, please contact your Anima account manager. Open organisation preferences Click on "Setup" Click on "Users & Policy" Click on "Organization Preferences" Open document processing settings Scroll down thrFew readersDocuments: What are Custom Fields and how to use them
What Are Custom Fields and Where to Find them: Custom fields allow you to train Anima's AI (Annie), to extract specific information for you from any documents you process through Anima. These custom fields will save to the patient record, and provide you a way to get additional information to get into your EHR. To do this follow these simple steps: Step 1: Go to Org Settings (https://storage.crisp.chat/users/helpdesk/website/3263f14a155b6000/screenshot-2024-04-09-072801181ou10.pFew readers
Document Ingestion Routes: Where are your documents coming from?
Scanning Paper Documents Into Anima
To Scan Documents into Anima, you'll first need to set up your Anima Scan Folder. Set up a Folder to Scan Documents Into We recommend creating a folder on your shared drive (unique to the practice, will contain a letter + a colon). One drive works as well. We recommend calling this something simple such as Anima Scanning. Linking to your Folder on Anima Once created, you'll simply log into Anima and: Click Settings Click Organisation Settings (https://storage.crisp.chat/uFew readersImporting documents that automatically arrive in EMIS/SystmOne (MESH)
MESH is the system through which documents and data are sent between organisations in the NHS. It involves all documents that may already be entering SystmOne, EMIS, or Docman. This could include 111 letters or discharge summaries from hospital trusts. Please reach out to your Anima Customer Success Manager to start the process of getting these documents sent straight into Anima. The benefit of this is that you won’t need multiple workflows (you’ll only need to look at Anima to process thFew readersHow to forward emails for Anima to process
You can forward emails directly into Anima. To set this up, go to Settings in the bottom left hand corner → Organisation Settings. Navigate to Documents: Now, you can add the email addresses of the users that you would like to be able to forward emails (with documents attached) into Anima. Make sure to select the rigFew readersHow to upload individual documents from a SystmOne backlog
If you have documents you’ve scanned onto SystmOne and want to move to Anima, you can right click the document in SystmOne and click ‘Print’. Then save the document as a PDF. You’ll then be able to manually upload the document, email forward, or add it to your local folder sync. (https://storage.crisp.chat/users/helpdesk/website/3263f14a155b6000/scrFew readersHow to manually upload a document into Anima
Manual upload is the least efficient way of getting documents into Anima. We would only recommend using this as a last resort. Please look at the articles on email forwarding, MESH, and paper scanning using the local folder route.Few readers
Manipulating Documents (Splitting, Merging, Annotating etc.)
How to archive a document
You can archive a document in the Documents dashboard by clicking the bin icon on the right hand side. This will remove it from your Anima dashboard. If you want to archive multiple document, click the checkbox on the left hand side of the document, and then click Archive in the menu at the bottom of the page.Few readersHow to rename a document
You can rename a document in the Documents dashboard. Click the pencil icon in the right hand side menu.Few readersHow to rotate a document
You can easily rotate a document. First open the document, and then click the circle arrow in the right hand corner of the document.Few readersHow to merge two or more documents
To merge two documents that you’ve processed (’Processed’ tab), click the checkbox on the left next to the documents, and then at the bottom, click ‘More’ → ‘Merge’. You’ll then have a window that allows you to specific the order, and rename the merged document.Few readersHow to annotate a document
You can annotate a document by clicking the T (for text) or the pencil icon (for highlighting/underlining) when you open the document. You can also decide if you want to save the annotations to the record.Few readers
Clinical Coding
How to identify where a read code came from
Annie will automatically add the most relevant read codes to the document. You can find out where it came from in the document through the quotation marks.Few readersHow to add new and existing problem codes to a document
You can add new and existing problem codes in the Data tab of an opened document, under the section Problem Codes. You can do this in the box that says ‘Add a problem code’. A drop down will then appear for you to add the most relevant code. It will start with the existing problems attached to the patient record, but you can scroll down the find new problems (or search directly for a new problem). You can then adjust their dates, severity etc. (https://storage.crisp.chat/users/helpdesk/websiFew readersHow to convert read codes to problem codes
You can add convert a read code to a problem code in the Data tab of an opened document, under the section Read Codes. You can do this by hovering over the code and clicking the button with the three dots (next to the X). This will open up a menu. Then click Convert to Major Problem or Convert to Minor Problem. The code will then move to the Problem code section above.Few readersHow to add notes to a read code on a document
You can add notes to a read code in the Data tab of an opened document, under the section Read Codes. You can do this by hovering over the code and clicking the button with the three dots (next to the X). This will open up a menu that allows you to a add a note. Once you’re happy with the note, click Confirm. (https://storage.crisp.chat/users/helpdesk/website/3263f14a155b6000/sFew readersHow to remove a read code from a document
You can remove a read code in the Data tab of an opened document, under the section Read Codes. You can do this by hovering over the code and clicking the X button.Few readersWhat happens to the QOF register if I add a QOF code to a document?
If you add a new problem QOF code e.g. new diabetes diagnosis, it is likely to trigger a new set of event on the QOF register. If you add existing problem/read code with QOF - it will update the existing QOF entry. Please ask your surgery’s clinical lead for more information.Few readersHow to add a date to a read code
You can add a date to a read code in the Data tab of an opened document, under the section Read Codes. You can do this by hovering over the code and clicking the button with the three dots (next to the X). This will open up a menu that allows you to a add a date which will popup as shown below. (https://storage.crisp.chat/users/helpdesk/website/3263f14a155b6000/screenshot-2024-Few readersHow to add read codes to a document
You can add a read code in the Data tab of an opened document, under the section Read Codes. You can do this in the box that says ‘Add a read code’. A drop down will then appear for you to add the most relevant code. The most relevant codes will appear at the top. (https://storage.crisp.chat/users/helpdesk/website/3263f14a155b6000/screenshot-2024-10-20-at-214621yy30jq.pngFew readersHow do I know what is a QOF code?
A QOF (Quality and Outcomes Framework) code can be identified using the Trophy icon as such:Few readersHow to remove a problem code from a document
You can remove a problem code in the Data tab of an opened document, under the Problem Codes. You can do this by hovering over the code and clicking the X button.Few readers
Document Actions
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FAQs
Why do some documents come into my 'Uploaded' tab, and some in my 'Queued'/'Processed' tab?
Anima will automatically process single page documents, taking them straight to the 'Queued' tab and then into 'Processed' once Annie has processed it. Multi-page documents will sit in the 'Uploaded tab'. The reason for this is that some practices may scan a batch of documents together in one file and these documents will need to be split first. If you want to send these documents for processing, you click the checkbox below, and it will select all documents in the 'Uploaded' tab. Then you canFew readersWhy aren’t emails I’m forwarding showing up in Anima documents?
If the email address you are forwarding from is not in the 'Allowed Senders' list in your organisation settings, the documents will not arrive in Anima. To fix this, go to Settings -Organisation Settings -Documents. Add your email into the box below (you may need an Anima administrator to do this for you), click 'Add email', and then scroll down and click 'Save changes'.Few readersSupported File Types
The Anima Document Processing module supports a wider range of file types that you can forward to your Anima specific email address or add to your shared document upload folder. We have outlined all the supported formats for you to review below. Supported File Types PDFs Doc / Docx TIFF / TIF JPEG PNG JPG XLSX HMTL RTF GIF BMP ICO If your current file format is not listed, please convert the file into a PDF or the other supported file types outlined above.Few readers