Articles on: Patients

Can I ask for help at any time?

You may submit medical, admin, or simple requests during your GP Surgery's online consultation hours. Your GP Surgery many allow online consultations for a period of time during their operating hours (either a portion of their day or a full day) to make sure they can manage all of the incoming requests from their patients. 

If you login to your Anima account and cannot submit a medical, admin, or simple request, please log in the next day and try again. 

Anima is not intended for use during emergencies. If you are in need of immediate help, please dial 111 or 999.

Updated on: 24/07/2023

Was this article helpful?

Share your feedback


Thank you!