The option 'Ask a simple question' is not available
![](https://storage.crisp.chat/users/helpdesk/website/4d4d6911ac87f400/b36fbe3c-c7af-43c5-9878-8292af_vhttmf.png)
If the option to '**Ask a simple question**' is not available, or is greyed out, it simply means that your GP practice has disabled this option for patients.
Fear not, you can simply select the '**Get help for a medical issue**' or '**Submit an admin request**' option, both of which will be received and dealt with by your GP practice.
Updated on: 24/07/2023
Thank you!