How to ask a simple question
From your Dashboard, you can choose to ask your GP Surgery a simple question regarding your next appointment, your treatment plan, your medication schedule etc. You can choose to do so by logging into to your Anima Dashboard, and then:
![](https://storage.crisp.chat/users/helpdesk/website/cfafaa1b5ccf7800/c1c2791d-d0f5-4055-b2a7-3a6ac9_14f7fjz.png)
Click on "Ask a Simple Question"
![](https://storage.crisp.chat/users/helpdesk/website/99c72c3e19c40000/98434318-014c-4d06-a73a-e32d53_hdkxm6.png)
Confirm to begin your request. Please note this inquiry if only for patients who have no new concerns about their health, which means no changes in their condition or treatment.![](https://storage.crisp.chat/users/helpdesk/website/9d8bc4f711231000/aa4052a7-3d0a-4c11-8506-74d77a_1gw44db.png)
Enter your question in the gray box provided:![](https://storage.crisp.chat/users/helpdesk/website/9c7890bcbc84c800/605f288b-404b-4f1c-9a82-e44e77_c7u5tq.png)
You have see a confirmation screen once your question has been submitted to the practice.![](https://storage.crisp.chat/users/helpdesk/website/a7e04a347600e800/df31543d-2ded-4fa2-8603-c16646_9p7yy4.png)
You request will now appear on your dashboard awaiting action from your GP Surgery.
![](https://storage.crisp.chat/users/helpdesk/website/14a21e1fe1600800/a3613b8a-6362-4bd4-af42-70d5cd_8tlk85.png)
You can check the Status of your request by clicking on the blue "Status" button, which will indicate the next steps if there are any.
![](https://storage.crisp.chat/users/helpdesk/website/5b6af8ca6dba2000/8a62b080-398e-49cc-b8e8-f07480_1sos1rk.png)
![](https://storage.crisp.chat/users/helpdesk/website/cfafaa1b5ccf7800/c1c2791d-d0f5-4055-b2a7-3a6ac9_14f7fjz.png)
Click on "Ask a Simple Question"
![](https://storage.crisp.chat/users/helpdesk/website/99c72c3e19c40000/98434318-014c-4d06-a73a-e32d53_hdkxm6.png)
Confirm to begin your request. Please note this inquiry if only for patients who have no new concerns about their health, which means no changes in their condition or treatment.
![](https://storage.crisp.chat/users/helpdesk/website/9d8bc4f711231000/aa4052a7-3d0a-4c11-8506-74d77a_1gw44db.png)
Enter your question in the gray box provided:
![](https://storage.crisp.chat/users/helpdesk/website/9c7890bcbc84c800/605f288b-404b-4f1c-9a82-e44e77_c7u5tq.png)
You have see a confirmation screen once your question has been submitted to the practice.
![](https://storage.crisp.chat/users/helpdesk/website/a7e04a347600e800/df31543d-2ded-4fa2-8603-c16646_9p7yy4.png)
You request will now appear on your dashboard awaiting action from your GP Surgery.
![](https://storage.crisp.chat/users/helpdesk/website/14a21e1fe1600800/a3613b8a-6362-4bd4-af42-70d5cd_8tlk85.png)
You can check the Status of your request by clicking on the blue "Status" button, which will indicate the next steps if there are any.
![](https://storage.crisp.chat/users/helpdesk/website/5b6af8ca6dba2000/8a62b080-398e-49cc-b8e8-f07480_1sos1rk.png)
Updated on: 24/07/2023
Thank you!