For patients: I’ve forgotten my Anima password

1. Get to the Anima patient website

Go to your GP surgery's website, and click on the "Anima" banner. You can also click here.

2. Attempt to log in to your account

To start, this is what your page should look like:



If you created your account using an email and password, enter your email address and click or tap on continue with email. If you used NHS login to create or access your account, you must continue with NHS login and reset your password from there. Otherwise, this is what your page should look like:



Click on the reset my password link. This is what your page should look like:

3. Reset your password and log in

Go to your email inbox and find the email we sent you from authenticate@animahealth.com. If you don’t receive an email, check your spam or junk folders and make sure you entered your email address correctly. This is what the email should look like when you find it.



Click or tap set my password to get brought to a page that should look like this.



Enter a new password that is least 8 characters, and a mixture of upper case letters, lower case letters, and numbers. Then click or tap set your password. If your password meets the requirements you will be automatically logged in to your account.

Updated on: 20/10/2024