• How to download the Anima desktop program

  First, if this is your first time using Anima - welcome! To get the most out of Anima, including to be able to make use of our 1-click coded save to record features, you will need to download the Anima desktop program. You don't need any special permissions or access requirements to download Anima. Any member of staff can download Anima on to any computer. How to download Anima: Start downloading the desktop program by going to: https://animahealth.com/download (https://anPopular

• How to link your Smartcard to your Anima account

  When you first register with Anima, you should do so using an email and password. You can then connect your smartcard after you’ve logged in. Head to Settings → User Settings → Authentication → Link NHS smartcard. Then you can use the smartcard login going forward. If you forget your smartcard, you can still you the email/password login.Few readers

• How to create your Anima account

  Create your Anima account Open the Anima desktop program and click Create account: Enter your NHS email address and a password that you will remember - make sure it is at least 8 characters long, and contains upper & lower case characters. Ensure that your passwords match: (https://storage.crisp.chat/users/helpdesk/weFew readers

• How to invite your colleagues to Anima

  Invite your team to Anima You can invite your team to Anima in a few ways: From your Anima dashboard, go to the bottom left hand corner, and click ‘Invite & Earn £100’ → Then click ‘Invite Team’. Fill out the form to send an email invitation to the team member. If you don’t get an email, reach out to Anima suppoFew readers

• User settings

  Updating your user settings in Anima Click ‘User settings’ in your left-hand menu to be taken to the user settings page. Here you can update your personal details, settings relevant to your whole practice, and change your Anima password. Personal details Use this page to update your personal details, such as username, profile picture and availability. You can also toggle notifications on and off. Changes made on this page will only affect your Anima account. Practice detailsFew readers

• For staff: I've forgotten my Anima password

  If you forget your Anima password From the Anima landing page in either the desktop program or in the web app, click Forgot your password?: Enter your NHS email address (the one linked to your Anima account) on the next page & click 'Send reset code to email': (https://storage.crisp.chat/users/helpdesk/website/3c4c14ccef8ebc0Few readers

• Configuring your user settings

  Once you've created your Anima account and logged in to Anima, the first thing you should do before accepting patient requests is set up your user settings. Anima lets you customise lots of things to help you manage your workflow, like your working hours and your maximum assignments.  Organisation super-admins have access to more organisation-wide settings: we show you how to set these up in this article.  Entering your basic information Click ‘User settings’ in the left handFew readers

• I need more help using Anima

  There are lots of places you can go if you need help or assistance using Anima. Keep reading to find out how you can get help from the Anima team:  It's best to use the blue in-app 'Help' button, shown on every screen in Anima. This will start a live chat with us and we can jump on a video call straightaway if you need to: (https://storage.crisp.chatFew readers

• How to delete a patient request

  There may be scenarios in which you wish to delete a patient's request entirely, without signing it off - for example, if a patient has submitted a request in error, or if you have used a test patient to submit requests. To delete a patient request entirely from your dashboard: On your Anima dashboard, for the patient request that you want to delete, click the Actions dropdown menu: (https://storage.crisp.chat/users/helpdesk/website/b98bfb3bce970800/99641a39-da6e-42e1-9Few readers

• My dashboard

  What is this page? When you log into Anima, you’ll be shown your dashboard. The dashboard contains all the active patient requests at your practice. You can action all patient requests directly from your dashboard, and access all other parts of the Anima platform, including your user settings and contacting patients. The welcome banner at the top of the page tells you how many reviews are assigned to you, and how many Anima reviews you have completed since your last Anima session. What dSome readers

• How to assign a patient request to someone else

  You can explicitly assign patient requests that are submitted through Anima to different members of your organisation.  There are two places that you can assign patient requests from: directly from your dashboard, or from the dedicated quick assign page. This method is most appropriate for when you only want to assign one or two patient requests.  From your Anima dashboard, for the patient request that you want to assign, click the Assign icon in the relevantFew readers